Residential Block & Building Management

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Our area of expertise

Residential Block & Building Management

Within our standard management service, we conduct regular recorded site visits to monitor the standard of services being delivered to the site and to identify maintenance requirements proactively.

Initiative feels that, particularly on the South coast, block management has become cumbersome and lethargic, the result of a handful of established agents resting on their laurels. Initiative’s hungry property managers, are geared to deploy swiftly and efficiently, working as a team to resolve challenging issues quickly.

  • Robust debt recovery system for persistent late payments.
  • No commission charged on major works.
  • On demand financial reporting.
  • Strong partnerships with Dorset Fire & Rescue
  • Experience of flat & pitched roof replacements, balcony refurbishments & major re-decorations.
  • Online access to service charge bank accounts for RMC & RTM directors.
  • Proven track record of successful ‘New Build’ building warranty claims.
Introduction
Inspection
Insurances
Health & Safety
Efficiency
Community
Financial Transparency

Introduction

For those living at site, we understand that community is important. All new flat owners receive a welcome letter from us, explaining the service charge billing process, the rules and regulations at the site, the date and format of leaseholder/shareholder meetings and other useful information about living at the block.

We find this warm welcome and introduction begins to breed a closer community.

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Inspection

It is human nature for contractors to demonstrate diligence and commitment in the short term, only for standards to drop somewhat without regular monitoring in the longer term.

Initiative sends an experienced building maintenance consultant to site on a quarterly basis to weed out any signs of complacency. This monitoring service is included free of charge within our standard management contract.

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Insurances

Insurance is typically one of the highest costs within the annual service charge budget and therefore one of the categories within which saving can be made.

Initiative currently manages over 100 buildings and therefore insuring as a collection could offer cost benefits coupled with comprehensive cover to meet the needs of the development.

In addition to introducing you to Arthur J Gallagher Insurance Brokers Limited and its range of products, we provide support throughout any claims process.

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Health & Safety

Health & Safety obligations across fire systems and procedures, independent lift inspections, asbestos checks, electrical wiring tests, automated gate force testing and drinking water sampling are requirements that buildings cannot shy away from.

Blocks of flats are considered to be places of work in respect of the Health & Safety Executive. Initiative tracks this certification schedule closely, ensuring all legislative standards are met.

Compliance to HSE standards means the conveyancing sales process when apartments are sold to a new purchaser does not suffer delays.

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Efficiency

Our motto is “intelligent people find simple solutions”. Too often block management is complicated by conflicting personalities or poor communication between stakeholders.

We operate an online tracking system with weekly progress reviews to eliminate gaps and guarantee progress on all issues.

Senior management keeps a close eye on issues throughout the year, ensuring our managers are well supported, whilst being constantly exposed to new challenges.

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Community

For those living at site, we understand that community is important. All new flat owners receive a welcome letter from us, explaining the service charge billing process, the rules and regulations at the site, the date and format of leaseholder/shareholder meetings and other useful information about living at the block.

We find this warm welcome and introduction begins to breed a closer community.

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Financial Transparency

Our ring-fenced Client bank accounts, operated by Lloyds Bank Plc., are summarised in accessible financial reports produced on a quarterly basis for our client company directors.

We tailor building expenditure approval processes and expenditure reporting to the requirements of the directors or freeholder.

We realise that certain sites (usually those who have been “hurt” in the past by less conscientious agents) require more stringent spend approval systems at first before they are able to trust an agent again.

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New Enquiries

Please contact us if you would like to find out how Initiative Property Management will help you.